Tile & Grout
Cleaning

Professional-grade steam cleaning and scrubbers can lift years of built-up grime. We also use safe cleaners that loosen dirt without damaging older grout.

Most homes benefit from professional tile and grout cleaning once a year. High-traffic or kitchen areas might need it more often.

We recommend sealing grout after it’s been cleaned. It helps protect against future stains and keeps your floors looking fresh longer.

Grout is porous and absorbs dirt easily. Without sealing or proper cleaning, it holds onto grime. Regular professional cleaning and sealing can help prevent this.

If grout is crumbling, it may need repair or regrouting before deep cleaning. We can take a look and advise you on the best next steps.

Steam cleaning uses hot water extraction, while Chem-Dry uses a low-moisture carbonated solution. Chem-Dry dries faster but may not clean as deeply as steam in certain cases.

Depending on the time of year, it usually takes 6–12 hours for carpets to dry completely after steam cleaning. You can walk on them sooner with clean socks, but it’s best to avoid heavy traffic until they’re fully dry. Of course, here in Phoenix with our low humidity and high temperatures in the summer, it’s probably safe to lean closer to the 6 hours.

Yes, steam cleaning is highly effective at removing many common stains — including food, drink spills, mud, and dirt tracked in from outside. The hot water and pressure help break up the stain, while the powerful suction lifts it out of the carpet fibers. For tougher or older stains, we usually apply a pre-treatment or spot treatment first to help loosen it before steam cleaning. While most stains come out completely, some deeply set or chemically altered stains (like dye or bleach) may require additional treatment or may be permanent.

For most homes, every 12 to 18 months is a good schedule. Homes with pets, kids, or allergies may benefit from cleaning every 6 to 12 months.

We recommend moving small and fragile items. We can clean around larger furniture.

Shampoo cleaning uses a foaming detergent that’s scrubbed into the carpet with a brush machine, then extracted. Steam cleaning, like we do here at The Grand Steam, uses hot water under pressure to rinse deep into carpet fibers, then sucks out dirt and water with a powerful vacuum. Steam cleaning provides a deeper clean and leave less residue.

Clean carpets should not smell. If there is any odor, it’s usually temporary and from dampness. If a bad smell remains, it might be due to deep pet stains or mildew — and we have treatments to address that.

The hot water and suction lift the dirt, allergens, and grime from deep in the carpet and remove it into a waste tank in the cleaning machine. It doesn’t just get pushed around — it’s completely extracted. Follow us on Instagram for videos of daily dumps.

Steam Cleaning Pros: Deep cleans, removes allergens, low residue. Steam Cleaning Cons: Longer dry time. Shampoo Pros: Can work well for surface stains or high-traffic areas. Shampoo Cons: Can leave behind residue and cause re-soiling faster.

Yes! Vacuuming beforehand removes surface dirt and debris, which helps the steam cleaning process be more effective.

Absolutely. Our treatments are non-toxic, biodegradable, and safe for both kids and pets once the area is dry.

For surface-level accidents, yes. For deeply saturated areas, complete odor removal may require subsurface extraction or even replacing carpet pad and sealing the subfloor. We’ll walk you through every option.

Yes. Cat urine is especially pungent, but with the right detection, dwell time, and subsurface flushing, we can eliminate most cat odors.